Adding a Site User

Navigation:  Managing a Site > Set Up > Users >

Adding a Site User

Previous pageReturn to chapter overviewNext page

 

Overview

 

Only a site's site manager (or the account administrator) can create a user with a specific role and the necessary rights to access a site or sites.

 

Step-by-step

 

1. Click Set Up Button (in the "Control Panel" section) and, in the resulting row below, select Site Users Sub Module Button to open the "User Management" page.

 

User Management Page_Site

 

2. Click Add Button_Header to open a "New User" page which is already set to edit mode.

 

Site_Users11

 

3. Start by filling in the available options in the left panel. Make sure the mandatory fields (marked with an asterisk) have information.

 

Username *

Define a username to be entered by the user when he logs in to the site.

Once defined, the username CANNOT be edited.

 

Note

The username MUST comply with the following rules:

Minimum of 4 characters.

Maximum of 30 characters.

Special characters allowed:   "-"   "_"   "."   "@"   "#"

Spaces are NOT allowed.

 

Parameters

First Name *

Enter the user's first name.

Last Name *

Enter the user's last name.

Email *

Enter the user's email.

 

If you enable the "Email" method for the Two-Factor Authentication (in the "Security" tab), you will receive the email with the required code on this address.

Mobile Phone

Enter the user's mobile phone number.

 

If you enable the "SMS" method for the Two-Factor Authentication (in the "Security" tab), you will receive the SMS with the required code on this number.

If this field is left empty, the "SMS" option for Two-Factor Authentication (in the "Security" tab) will NOT be active.

Phone

Enter the user's telephone number.

Language

Select the language to be used by the new user from the drop-down.

Description

If relevant, add notes regarding the new user.

Custom Fields

Field 1

If required, fill in one or both fields with information on the new user.

 

If this section is hidden, click the arrow to the right to expand it:

 

User Custom Fields

 

Field 2

 

4. If required, click Left area hidden (panel's upper right corner) to hide the panel and have an expanded view of the "User Access" and "Security" tabs. To view the panel again, click Arrow_Expand (upper left corner).

 

5. Proceed to the "User Access" tab. The fields marked with an asterisk are mandatory, meaning, they must always contain information.

 

Site_Users11a

 

6. Select the "Role" from the drop-down. There are 7 different user roles to choose from:

 

Role

Access Rights

Site Supervisor

Can access all operational sub-modules within the site(s) he is associated to. Does NOT have access to the site's setup.

MDM Manager

Can access all sub-modules related to the device and application management of the site(s) he is associated to.

Device Manager

Has access to the sub-modules related to device management of the site(s) he is associated to.

Operator Manager

Has access to the operator related sub-modules within the site(s) he is associated to.

Deployment Manager

Has access to the sub-modules that handle device groups, configurations and deployments of the site(s) he is associated to.

Configuration Manager

Can only access the applications/configurations related sub-modules of the site(s) he is associated to.

Custom User

Can have access to the operational sub-modules you have chosen for this user within the site(s) he is associated to.

 

7. In the "Site(s)" section, the current site is already attributed to the new user.

If you want this new user to access more sites, follow the steps described in the "Site Selection" link below.

 

TIP

If the "Site(s)" section is hidden, click the arrow to the right to expand its content.

 

User Sites 1a

 

 

User Access Tab_Site Superviser01_SD

 

hmtoggle_plus1Site Selection

 

User Access Tab_Site Superv._2_SD

 

The "User Access" tab, now, displays the selected site(s).

 

If necessary, you can:

click Delete button site_module to delete the corresponding site from the list.

execute a bulk deletion by checking the box next to the "Name" column so all listed sites are selected (this activates the Bulk Delete_Button_Conf Value button) and click Bulk Delete_Button_Conf Value.

 

Either action (single/bulk deletion) requires you to confirm the deletion by clicking the resulting Confirm red button big button.

 

8. If you have selected the custom user role for the new user, you must select which modules he can access, in the "Module Access Rights" section. This will apply to all the previously selected site(s).

Proceed as described in the "Access Rights Selection" link below.

 

TIP

If the "Module Access Rights" section is hidden, click the arrow to its right to expand its content.

 

Access Rights

 

New Custom User_User Access Tab_Account_M

 

 

hmtoggle_plus1Access Rights Selection

 

9. Once you have added the sub-modules you want the custom user to access, you will be able to edit those sub-modules and corresponding operations he can perform.

 

New User_Access Tab_Filled In_M

 

a. If necessary, you can delete added sub-modules:

click Delete button site_module to delete the corresponding sub-module from the list.

execute a bulk deletion by checking the box next to the "Module" column so all listed sub-modules are selected (this activates the Bulk Delete_Button_Conf Value button) and click Bulk Delete_Button_Conf Value.

 

Either action (single/bulk deletion) requires you to confirm the deletion by clicking the resulting Confirm red button big button.

 

b. If you want to edit the default rights of a listed sub-module, open the corresponding drop-down in the "Rights" column and check/uncheck the intended rights.

 

User Access Tab_Custom User3_AD

 

You can use the search box to look for a specific right.

Click outside the drop-down or the X button to close the drop-down.

 

10. Open the "Security" tab.

 

Site_Users12

 

This tab informs you that an email will be sent to the email address defined in the left panel so the user can set up a password - it is the new user that sets up his own password, NOT the site manager (or account administrator) creating the user. See Initial Password Setup.

 

11. Define the methods that should be available to the user to execute a Two-Factor Authentication.

If you only check one method, the user will have to apply that method plus the username & password for the login procedure.

If you check more than one method, the user will be able to choose which one he wants to use along with the username & password.

 

Two-Factor Authentication

SMS

Only available if the user has a mobile phone number defined in the left panel.

Check this option so the user can choose to use the code provided via SMS (plus the username/password) to log in.

Email

Check this method to make it available to the user when he logs in - he will be able to select this method and use it along with the username/password.

The required code will be sent to the email address defined in the left panel.

Authenticator Application

Check this option so the user can choose the authenticator application method (plus the username/password) as part of the Two-Factor Authentication to log in.

Once this is applied (= changes are saved) an email will be sent to the user with instructions for the configuration of the authenticator application.

For more info, see To Set Up the Authenticator Application.

 

Note

If you do NOT check any of the options, the Two-Factor Authentication will NOT be activated and the new user will only need his username/password to log in to MCL-Mobility Platform .

 

12. Once you have filled in/checked the required options in the left panel and tabs, click Save Button_Header to apply.

 

The page will be set to view mode with the information you added.