Changing a Counter's Status

Navigation:  Managing the Account > Business Analytics > Counters >

Changing a Counter's Status

Previous pageReturn to chapter overviewNext page

 

Overview

 

A counter either has an "Enabled" or a "Disabled" status.

If you disable a counter and that counter is being used as data source for a dashboard, the dashboard will not refresh its displayed data.

 

 

To Alter a Counter's Status in the "Counter Management" Page

 

The "Counter Management" page allows you to change the status of one or more counters.

 

Step-by-step

 

1. Click Business Analytics Button, in the "Control Panel" section, and, in the resulting row, select Counters Sub Module Button to open the "Counter Management" page.

 

Counter Management_Page_List View

 

TIPTo ensure the viewing of all counters, select "<All>" in the "Status" filter.

 

 

2. Select the counter to have its status changed by checking the corresponding Check box_New. If required, click the Check box of the title row to select all the displayed counters, at the same time.

 

Counter Change Status1

 

3. Click Change Status Button_New.

 

Counter Change Status2

 

4. Select the appropriate status from the "Change Status" drop-down.

 

5. Click Confirm button_new1 to apply the status change.

 

Counter Change Status3

 

 

To Alter a Counter's Status in its "Counter Details" Page

 

Step-by-step

 

1. Click Business Analytics Button, in the Control Panel section, and, in the resulting row, select Counters Sub Module Button to open the "Counter Management" page.

 

Counter Management_Page_List View

 

TIPTo ensure the viewing of all counters, select "<All>" in the "Status" drop-down filter.

 

 

2. Select the counter to have its status changed. Click the counter's name (displayed in light blue).

 

Counter Details_Page

 

3. With the page in view mode, click Change Status Button_New.

 

Counter Change Status4

 

4. Select the appropriate status from the "Change Status"drop-down.

 

5. Click Confirm button_new1 to conclude the operation. The counter is, now, disabled.

 

Counter Change Status5