Editing Account Details

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Editing Account Details

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Overview

 

The "Account Details" page provides information on the account. Account details are editable.

 

 

NoteThe editing of the page's tabs requires setting the page to "edit mode". The exception is the "Service Passwords" tab.

The "Device Password" cannot be edited but you can generate a new "Filebox Password" with the use of the Generate New Password Button button which is only available if the page is on "view mode".

See To Generate a new Filebox Password.

 

 

Step-by-step

 

1. To access the "Account Details" page, click Account Button (in the Control Panel). The resulting page includes 4 tabs ("Properties", "Settings", "Service Passwords" and "Speech" - this last tab is only available if the account is associated to a subscription with Speech services). The "Properties" tab is open by default.

 

Account Details Page View

 

2. To edit the page, click Edit Button . The page is, now, in "edit mode".

 

Account Details Prop Tab Edit

 

3. If required, edit the active fields of the "Properties" tab. The options marked with an asterisk are mandatory, meaning, they must always contain information.

 

Name*

Maintain or edit the account name.

 

TIPRemember to avoid special characters and simply use alphabetic/numeric characters (a-z; A-Z; 0-9).

The underscore and/or dash characters are allowed. Start the account's name with an alphabetic character.

Company Name

Maintain or edit the company name associated to the MCL-Mobility Platform's account.

 

TIPRemember to avoid special characters and simply use alphabetic/numeric characters (a-z; A-Z; 0-9).

The underscore and/or dash characters are allowed. Start the account's name with an alphabetic character.

Address

Maintain or edit the address elements:

Address

Zip Code

City

Country

Email *

Maintain or edit the account owner's email.

Main Logo

Maintain, change or remove the company's logo. See To Add/Edit a Main or Account Logo below.

Account Logo

Maintain the default logo or substitute it. See To Add/Edit a Main or Account Logo below.

 

To Add/Edit a Main or Account Logo

 

Step-by-step

 

To add a main or account logo, make sure that the page is set to "edit mode".

 

a. Click Edit Button.

 

main logo add

Add Account Logo

 

b. Click the corresponding Change button button to search for an image file.

 

c. In the resulting OS File Explorer window, select the desired file image.

 

d. Click Open to upload the logo.

 

main logo change

Add Account Logo Result

 

The added logos are, now, displayed in their corresponding location within every MCL-Mobility Platform page.

 

To remove an image file, click the corresponding Button_Delete0.

 

To change a logo, click Change button and repeat the image file selection (steps a, b, c and d).

 

TIP

Before attempting to do any of these actions (adding, removing or changing a logo), do not forget to set the page to "edit mode" (step 1). It is the only way to access the necessary buttons.

 

4. Open the "Settings" tab, if it requires editing.

 

Account Details Sett tab Edit

 

5. Edit the necessary fields:

 

Language

Maintain or select another language for the account.

Timezone

Maintain or select a different time zone for the account.

 

TIPRemember that the selected time zone always considers the corresponding DST.

IP Restriction

Increase or decrease the authorized IP range that can be used by the Site Manager/Site User profiles to access the account's web interface.

 

TIPWhen adding or removing IP addresses, remember that they must be separated by commas or CIDR notations (ex: 10.3.34.0/24).

 

The "Service Passwords" tab has no editable information. The "Device Password" cannot be modified but you can generate a different "Filebox Password". To do so, you must use the Generate New Password Button button instead of this step-by-step.

Since this button is located in the page's header, the "Account Details" page must be set to "view mode" NOT "edit mode" - follow the steps described in To Generate a New Filebox Password.

 

 

6. If you intend to edit speech parameters, open the "Speech" tab (only available if the account's subscription includes speech services).

 

Account Details Voice tab Edit

 

7. Open the side tab you want to edit.

 

To edit the "TTS Speech" side tab, proceed as follows:

 

a. Click the "TTS Speech" tab to open it.

 

Account Details Voice tab Edit TTS

 

b. Click Button_Add TTS Languages to open a window with a list of available TTS Languages (output languages).

 

Add Site Voice tab_TTS Lang

 

c. If required, use the search box to filter the displayed information.

 

d. Select the required language(s) by checking the corresponding Check box.

 

e. Click Add Check Gray Button to apply your choices.

 

The selected languages are displayed in the "TTS Speech" tab.

 

Edit mode TTS Speech tab

 

You can, at any moment, delete selected output languages. To do so, click the corresponding Button_Delete0.

 

To edit the "ASR Speech" side tab, proceed as follows:

 

a. Click the "ASR Speech" tab to open it.

 

Add Site Voice tab_ASR Lang0

 

b. Click Button_Add ASR Languages to open a window with a list of available ASR Languages (input languages).

 

Add Site Voice tab_ASR Lang1

 

c. If required, use the search box to filter the displayed information.

 

d. Select the required language(s) by checking the corresponding Check box.

 

e. Click Add Check Gray Button to apply your choices.

 

The selected languages are displayed in the "ASR Speech" tab.

 

Edit mode ASR Speech tab

 

You can, at any moment, delete selected input languages. To do so, click the corresponding Button_Delete0.

 

To edit the "Accent File(s)" side tab, proceed as follows:

 

a. Click the "Accent File(s)" side tab to open it.

 

Add Site Voice tab_Accent0

 

b. Click Button_Upload Files to open an OS File Explorer window.

 

Load Accent file

 

If, for some reason, you close the OS File Explorer window, you can reopen it with the use of the "Upload File" window (it opens at the same time as the OS File Explorer window, in the background). Click that window's Add Button Blue button.

 

c. Select the appropriate file (with an .lmd extension) and click Button_Open.

 

Add Site Upload File Window2

 

d. If you want to upload more .lmd files (accent files), click Add Button Blue to reopen the OS File Explorer window and select another accent file (step c). Repeat this for every file you want to add.

 

If necessary, you can delete added files. To delete one file, click the corresponding Button_Delete0. To delete all added files, click Button_Clear all.

 

e. Once you are done adding accent files for upload, click Button_Upload.

 

The selected files are displayed in the "Accent File(s)" tab.

 

Edit mode Accent tab

 

You can, at any moment, delete uploaded accent files. To do so, click the corresponding Button_Delete0.

 

To edit the "Technical Profile(s)" side tab, proceed as follows:

 

a. Click the "Technical Profiles(s)" side tab to open it.

 

Add Site Voice tab_Tech Profile

 

b. Click Button_Upload Files to open an OS File Explorer window.

 

Load RH750

 

If, for some reason, you close the OS File Explorer window, you can reopen it with the use of the "Upload File" window (it opens at the same time as the OS File Explorer window, in the background). Click that window's Add Button Blue button.

 

c. Select the appropriate file (with an .mtp extension) and click Button_Open.

 

Add Site Upload File Window1

 

d. If you want to upload more .mtp files (technical profiles), click Add Button Blue to reopen the OS File Explorer window and select another technical profile (step c). Repeat this for every profile you want to add.

 

If necessary, you can delete added files. To delete one file, click the corresponding Button_Delete0. To delete all added files, click Button_Clear all.

 

e. Once you are done adding technical profiles for upload, click Button_Upload.

 

The selected files are displayed in the "Technical Profile(s)" tab.

 

Add Site Tec Voice Prof Upload Result

 

You can, at any moment, delete uploaded technical profiles. To do so, click the corresponding Button_Delete0.

If required, you can download uploaded technical profiles. To do so, click the corresponding icon download file.

 

8. Once you have edited the required tabs/fields, click Confirm button to save those modifications. The page will be back to "view mode".

 

 

To Generate a New Filebox Password

 

Step-by-step

 

1. Click Account Button (on the Control Panel) to access the "Account Details" page. The page MUST be on "view mode".

 

Account Details Serv Passw tab Read

 

2. Click Generate New Password Button .

 

Account Details Serv Passw Tab Edit

 

3. Click Confirm button to generate a new password for the filebox service.

 

The new password is displayed in the "Service Passwords" tab, in the "Filebox Password" field.