Navigation:  Managing the Account > Files

 

Overview

 

The Files module provides access to the File Repository. It includes several storage spaces:

 

•"filebox" - stores Filebox files.

•"files" - stores applications, configurations and firmware.

•"logs" - contains log files that are generated and sent by the devices. See Detail of logs Folder.

•"public" - contains account generated files which can be accessed freely. This "area" stores resources (image files, audio files, etc.) that are managed by the account.

 

The image below displays the "File Repository" page:

 

 

To access the "File Repository" page, go to the Admin Dashboard's "Control Panel" and click .

This page displays all the folders/files stored in the account and information regarding them as well as the current storage space used by the existing files within the limits of a particular subscription:

 

(the information is displayed on the upper right corner of the page).

 

 

Navigating the "File Repository" Page

 

The existing folders/files are displayed in the tree view (to the left).

 

 

Use this section to navigate them and view the files included in each folder. To do so, click a folder's corresponding to expand its content. To hide it again, click .

The expanded content is represented in the tree view and can be viewed in the "Content" section, to the right of the tree view.

 

 

This section displays the content of the folder selected on the tree view, when each file was modified (Date column to the right) and the size of each file (Size column to the right).

 

 

Detail of "logs" Folder

 

 

The logs folder includes a sub-folder for each site in the account (folder name format - site_< site's ID number>) that contains all the logs generated within that site.

Each "site" sub-folder organizes these logs by, date. Ex: A log generated on May 12th, 2014 will be stored in an automatically generated sub-folder named "20140512" (folder name format :YYYYMMDD).

Each "date" sub-folder includes two specific sub-folders:

•The "voice" sub-folder which includes a sub-folder ("analyzer") with the "Voice" log files. Voice logs are generated when the operator uses a speech application.

•The "system" sub-folder which contains "system" log files. These logs are dump files generated when an MCL Agent or MCL Client error occurs.

 

 

Log file formats:

 

Voice log file - "analyser-<operator ID>-SSN_datetime_vml.log" - ex: analyzer-103-b661a8e7f5f42fa6cdb692c5d02cf869926edad9_201412041425938_vml.log.

System log file - "SSN_datetime_r3ev.log" (meaning, a runtime 3 event log) - ex:b09fd8ee53d1a7df76379d865919a7a23f65c034_20141209122350_r3ev.log.

 

 

Available Operations

 

In addition to being able to view the selected folder's content, you can also download or delete a folder/file.

To do so, select the required folder(s)/file(s) by clicking the corresponding or to select the displayed folders/files.

Then, click the corresponding button to the required operation (located on the upper left):

 

To delete the selected folder(s)/file(s), click and proceed as follows:

 

 

Click to conclude the operation.

 

To download selected folder(s)/file(s), click and continue as follows:

 

 

Click to confirm the operation.

 

To refresh the "File Repository" page's information, click .