Editing a Topic

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Editing a Topic

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Overview

 

The name, type/direction and association (to a site or the account) of a topic cannot be edited but there are other properties/details that can be updated/managed. This is done in the "...Topic Details" page of a topic. The "Activity" tab is the only tab without any editable options - it only displays message flow information which can be filtered using predefined time periods ("60 minutes", "24 hours", "30 days").

 

Step-by-step

 

1. Click Data Sync Button (in the Admin Dashboard's "Control Panel") and, in the resulting row, select Messagebox Button . This opens the "Topics" page in another tab.

 

AD_Messagebox Topics Page

 

2. Click the name of the topic you want to edit (displayed in light blue) to open the corresponding details page.

 

AD_Messagebox Topic Details Page

 

3. Click Messagebox Edit Topic Button to set the "...Topic Details" page to edit mode.

 

Messagebox Edit Topic Prop Tab

 

4. Edit the available options in the "Properties" tab, as necessary.

 

Topic Name *

NOT Editable.

Direction

NOT Editable.

Linked To Site

NOT Editable.

Message Time-To-Live *

Maintain the defined time period for the sent message(s) to be available or select another one.

Use the buttons/drop-down to define a number/time unit (minutes, hours or days).

Acknowledge

Maintain or redefine how the "message read" Ack is managed:

"Automatic ..." - the sender automatically receives a "message read" Ack once the message is read from the current topic (default option).

"Device" - The "message read" Ack is managed by the device.

"Back-end" - the sending (or not) of an Ack message is handled by the back-end.

Description

Edit or enter relevant information regarding the current topic.

 

5. If required, open the "Message Template" tab to add headers or edit the template.

 

Messagebox Edit Topic Msg Template Tab

 

Index

NOT editable.

Name

Add, maintain or edit the name of the corresponding header.

Description

Add, maintain or edit the description of the corresponding header.

Required

Check/uncheck the header(s) as necessary. Only the checked headers are considered a message requirement.

 

6. Click Save Header Button to apply your modifications and return the page to view mode.