Navigation:  Managing the Account > Sites > Site Details

 

Overview

 

The "Site Details" page refers to the site's general set up (ex: name, location, languages available, etc.). Most of the displayed information is editable.

 

 

To access a specific site's "Site Details" page, click . This opens a "Site Management" page.

 

 

Click the corresponding site name (displayed in light blue). The details regarding the selected site are spread out over several tabs (Properties, Managers, Device Types, Custom Field Labels, Location, Languages, Applications and Voice. This last tab is only available if the subscription associated to the site includes Voice services) and a "left panel".

 

 

By default, the "Site Details" page is open in the "Properties" tab.

 

Properties tab

 

This tab displays the following information:

 

 

Managers tab

 

 

This tab displays the site manager(s) assigned to the site in a grid view with the following information:

 

 

To add a site manager, see Adding a Site Manager to a Site.

 

Device Types tab

 

 

This tab displays the available device types for the site.

The information is displayed in a grid view:

 

 

If no devices are selected in this tab, all device types will be available in the site.

This tab is used to filter the list of devices in the site, in case a customer wants to see only a subset of the list.

 

Custom Field Labels tab

 

 

This tab displays the fields, included in the device and operator "properties" tab, which can be customized.

Each field label can be customized according to the information you want to retrieve or you can maintain the default options ("Info 1", "Info 2", "Info 3", "Info 4", "Info 5").

 

Location tab

 

 

This tab displays the site's address, latitude and longitude coordinates as well as a map marking the site's exact location.

 

Languages tab

 

 

This tab displays the languages available for the site's operators.

 

Applications tab

 

 

This tab displays the roles (to be used within the applications) that can be attributed to the site 's operators.

The default roles are Administrator, Manager, Power user and User but you can have up to 8 role types.

 

Voice tab

 

 

This tab displays the existing technical profiles and/or language files. This tab is only visible if the subscription allows Voice applications.

By clicking each left side tab, you can view the corresponding files:

 

Technical Voice Profile

Is a configuration file that allows for the fine tuning of the MCL Voice Client behavior. It is provided by MCL.

 

 

Accent File

Is a configuration file that allows for the fine tuning of voice recognition (adding voice transcriptions for the original spoken word).

 

 

ASR Speech (automatic speech recognition)

 

 

TTS Speech (text to speech)

 

 

"Left Panel"

 

Besides the details in these tabs, there is also information on the left side of the page:

 

 

 

If you want to edit the details of a site, click to set the corresponding "Site Details" page to "edit mode". For more detailed information, see Editing a Site.