Navigation:  Managing a Site > Device Management > Devices > Unpairing Devices

 

Overview

 

If required, it is possible to "unpair" Windows Mobile and Android devices from your MCL-Mobility Platform account. In other words, to unpair a device is to disconnect it from your MCL-Mobility Platform account.

Ex: This operation is normally used to move a device from one MCL-Mobility Platform account to another one.

Once you have executed the "Unpairing" procedure, the device will NO longer communicate with your MCL-Mobility Platform account. To restore the connection, you must repeat the "Pairing" process. See Pairing a Device.

The "Unpairing" procedure does NOT remove the device's entry from your MCL-Mobility Platform account, you must delete it manually. See Deleting a Device.

 

 

Depending on your device's OS, see:

 

 

 

Unpairing a Windows Mobile Device

 

Step-by-step

 

1. Launch "App Desktop" by clicking .

 

 

2. Click (located on the screen's upper right corner).

 

 

3. Click .

 

 

4. Read the information and, then, click .

 

 

5. Click .

 

 

6. Click to conclude.

 

The device is NO longer in contact with your MCL-Mobility Platform account. If you want, you can repeat the pairing procedure with this account or another one. See Pairing a Windows Mobile Device.

 

 

Unpairing an Android Device

 

Step-by-step

 

1. Launch "App Desktop" by clicking .

 

 

2. To access the option, use one of the following:

a. Click (on the screen's upper right corner).

 

b. Click the "Menu button" () (a software or hardware key on the Android device).

 

 

3. Click .

 

 

4. Click .

 

 

5. Click .

 

 

6. Click .

 

Your Android device is no longer connected to the previous MCL-Mobility Platform account. If required, you can repeat the pairing procedure with this account or another one. See Pairing an Android Device.