How to Get the Device Info

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How to Get the Device Info

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Overview

 

MCL-Loader V4 provides you with information regarding the device you have connected to your PC (via USB/Windows Mobile Device Center or Wifi) and the installed MCL software.

If your device is a Windows Mobile/Windows CE device, you can use a USB (Windows Mobile Device Center) or a Wifi connection.

With Android devices, however, only a Wifi connection is possible.

 

Since a Wifi connection requires having the App Desktop open in your device, the Device Info procedure via Wifi should only be performed with devices that already have an MCL product installed (ex: MCL-Client). See How to Install MCL Software in a Device.

 

 

Step-by-step

 

1. Open MCL-Loader V4.

 

 

2. Click the "Device Info" option.

 

 

3. Define the type of connection you want to establish by checking the corresponding option:

 

When selecting the type of connection, consider your device's OS. Windows Mobile/Windows CE devices can use both USB and Wifi but Android devices ONLY allow for a Wifi connection.

 

 

USB (Windows Mobile Device Center)

A connection requiring a USB cable and the Windows Mobile Device Center application.

If your computer does NOT have Windows Mobile Device Center installed, this option will be greyed out.

Ethernet/Wifi

A connection that requires you entering the device's IP.

 

4. Depending on the selected connection, proceed as follows:

 

"USB (Windows Mobile Device Center)" Option

 

a. Once you have checked "USB", click .

 

 

The device is identified and the window displays the following information:

 

< model of the currently connected device >

Product

The MCL product (software) installed in the currently connected device.

Version

The version of the detected MCL product (software).

License Number

The number of the MCL product's license package.

License Account

The number of the MCL-Mobility Platform account the device is paired with OR  the number of your MCL-License Manager's account where the device/MCL license is registered.

SSN

The serial number of the installed MCL product (software).

The empty area below can sometimes display current information on the device/MCL product.

 

If the displayed information is different, see Possible Status/Error Messages.

 

b. View the displayed information.

 

c. If required, download a file (mcl.lic) with information on the MCL license and the connected device into your PC:

I. Click .

II. An OS browse window opens. Depending on the browser, click the available button to accept the download.

 

d. Click to return to the previous window or to continue to the main menu.

 

 

Before checking the "USB" option, make sure that your device is connected via USB to your PC and that Windows Mobile Device Center has detected the device.

 

 

"Ethernet/Wifi" Option

 

 

a. Check "Ethernet/Wifi.

 

 

b. Enter your device's IP.

 

Follow the instructions provided by the "How to find device IP" link to get the device's IP.

 

 

•Make sure that MCL App Desktop is open in your device.

•Click in the screen's toolbar to open a window displaying the device's IP (click to close the window when you are done).

 

c. Click .

 

 

This window displays the following information:

 

< model of the currently connected device >

Product

The MCL product (software) installed in the currently connected device.

Version

The version of the detected MCL product (software).

License Number

The number of the MCL product's license.

License Account

The number of the MCL-Mobility Platform account the device is paired with OR  the number of the MCL-License Manager's account where the device/MCL license is registered.

SSN

The serial number of the installed MCL product (software).

ESN

The electronic serial number of your Android device's cell phone. (Information only available for Android devices.)

The empty area below can sometimes display current information on the connected device/MCL product.

 

If the displayed information is different, see Possible Status/Error Messages.

 

d. If required, download the license file ("mcl.lic") with information on the license and the currently connected device into your PC:

I. Click .

II. An OS browse window opens. Depending on the browser, click the available button to accept the download.

 

e. Click to return to the previous window or to continue to the main menu.

 

 

Before checking the "Ethernet/Wifi" option, make sure that MCL App Desktop is open in your device.

 

 

 

Possible Status/Error Messages

 

No MCL Product Installed in the Device

MCL Product License Not Activated

No Device Connected Via USB

The currently connected device has NO MCL product/software (ex: MCL-Client) installed.

The MCL product/software is already installed in the currently connected device. The corresponding MCL product license has NOT been activated.

Although a USB connection has been selected, there is NO device connected, via USB cable and/or via Windows Mobile Device Center (WMDC has NOT detected a device).

a. Install the MCL software (ex: MCL-Client): See How to Install MCL Software in a Device.

b. Acquire and register an MCL product license package: See How to Register a License.

c. Activate the registered MCL license package: See How to Activate a Product License in a Device.

a. Once you have registered your MCL license package, activate the license in the currently connected device: See How to Activate a Product License in a Device.

a. Check your device and the USB connection.

b.Make sure Windows Mobile Device Center is able to detect the device and this application's settings.

 

 

Please check device connection and ...

New version available 4.xxPxx (xxxx-xx-xx)

 

 

The Wifi targeted device either has NO MCL product/software (ex: MCL-Client/MCL-Agent) installed or the installed MCL software is not running.

The currently connected device has an MCL product/software (ex: MCL-Agent) installed but there is a newer version available.

 

a. Make sure you installed MCL software in the targeted device (ex: MCL-Client/MCL-Agent): See How to Install MCL Software in a Device.

b. Confirm that the acquired MCL product license package is registered. See How to Register a License.

c. Check if the MCL license package is activated. See How to Activate a Product License in a Device.

d. Make sure that the installed MCL software (ex: MCL-Client/MCL-Agent) is running in the device.

a. You can update the installed MCL software (ex: MCL-Agent) and select a newer version to install. See How to Install MCL Software in a Device.