How to Install MCL Software in a Device

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How to Install MCL Software in a Device

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Overview

 

MCL-Loader V4 is the tool that enables you to install MCL software (ex: MCL-Client or MCL-Agent) into your devices. Depending on the type of license you have acquired (License or Subscription), you must install the appropriate MCL software:

 

MCL-Client - This MCL product uses a license (perpetual license that only requires a one time activation). In other words, the installation of MCL-Client implies the purchase/usage of an MCL-Client license which you can activate with MCL-Loader V4.

This product includes MCL App Desktop (= MCL interface). MCL App Desktop is required for license activation (via wifi), MCL software installation, it provides access to the installed MCL applications, etc. It is installed along with MCL-Client and requires no further action.

 

MCL-Agent - This MCL product is used by a subscription (set of products/services contracted during a specific period of time and associated to your MCL-Mobility Platform account). You can use MCL-Loader V4 to install MCL-Agent but the corresponding license is activated/managed by MCL-Mobility Platform.

This product includes MCL App Desktop (= MCL interface). MCL App Desktop is required for license activation (via wifi), MCL software installation, it provides access to the installed MCL applications, etc. It is installed along with MCL-Agent and requires no further action. For more information, refer to the MCL-Mobility Platform V1.4 User Guide.

 

 

Make sure that your device is connected to the PC where MCL-Loader V4 is installed (you can use a USB or Wifi connection) and that your PC is connected to the Internet so you can install new MCL-Client packages in the device.

 

 

Step-by-step

 

1. Open MCL-Loader V4.

 

 

2. Click the "Device Software Installation" option.

 

 

 

3. Select the type of connection you want to establish by checking the corresponding option:

 

USB (Windows Mobile Device Center)

Check this option, if you intend to use a USB connection between MCL-Loader V4 and your device, and follow the steps described in Via USB Connection.

 

This option ONLY applies to Windows Mobile/Windows CE devices.

If your computer does NOT have Windows Mobile Device Center installed, this option will be greyed out.

 

Ethernet/Wifi

Check this option, if you intend to use a Wifi connection between MCL-Loader V4 and your device, and follow the steps described in Via Ethernet/Wifi Connection.

 

This type of connection can be used for Windows Mobile/Windows CE or Android devices.

If your target device is an Android device, this is the ONLY connection you can use.

 

 

 

Possible Status/Error Messages

 

Depending on the retrieved information from the currently connected device, you may view one of the following windows:

 

Product not activated

No message

ERR101: Download failed (Request failed)

MCL-Client is already installed in the currently connected device. The corresponding product license has NOT been activated.

MCL-Client is already installed and the corresponding product license has been activated in the currently connected device.

There is a problem connecting to the MCL Reference Database.

If the product version is correct, activate the product license:

a. Click to abort the software installation and return to the main menu.

 

b. Proceed with the MCL-Client activation as described in

How to Activate a Product License in a Device.

No further action is needed:

a. Click to abort the software installation and return to the main menu.

 

 

a. Check the Internet connection/Windows Mobile Device Center settings.

 

b. Click to repeat the download.

 

Install Framework failed: Start exe failed ...

 

 

 

 

The file that was sent using the "Other (Custom)" option is not compatible with the current device 's Operating System.

Ex: The targeted device has a Windows Mobile OS and the file that was selected to be sent is an APK file (only compatible with the Android OS).

 

 

Select a file type that is compatible with the targeted device