Navigation:  Managing the Account > Business Analytics > Counters > Changing a Counter's Status

 

Overview

 

A counter either has an "Enabled" or a "Disabled" status.

If you disable a counter and that counter is being used as data source for a dashboard, the dashboard will not refresh its displayed data.

 

 

To Alter a Counter's Status in the "Counter Management" Page

 

The "Counter Management" page allows you to change the status of one or more counters.

 

Step-by-step

 

1. Click , in the "Control Panel" section, and, in the resulting row, select to open the "Counter Management" page.

 

 

To ensure the viewing of all counters, select "<All>" in the "Status" filter.

 

 

2. Select the counter to have its status changed by checking the corresponding . If required, click the of the title row to select all the displayed counters, at the same time.

 

 

3. Click .

 

 

4. Select the appropriate status from the "Change Status" drop-down.

 

5. Click to apply the status change.

 

 

 

To Alter a Counter's Status in its "Counter Details" Page

 

Step-by-step

 

1. Click , in the Control Panel section, and, in the resulting row, select to open the "Counter Management" page.

 

 

To ensure the viewing of all counters, select "<All>" in the "Status" drop-down filter.

 

 

2. Select the counter to have its status changed. Click the counter's name (displayed in light blue).

 

 

3. With the page in view mode, click .

 

 

4. Select the appropriate status from the "Change Status"drop-down.

 

5. Click to conclude the operation. The counter is, now, disabled.