Managing a Site > Operator Management > Operator Groups

Overview

The details of an Operator Group can be edited at any time.

Step-by-step

1. Click (in the Control Panel section) and, in the resulting row below, select to open the "Operator Groups" page.

Operator Groups Page

2. Click the name of the operator group (displayed in light blue) you want to edit. This opens the "Operator Group Details" page.

Operator Group Details Page Prop Tab

3. Click to set the page to "edit mode".

Operator Group Details Page Prop Tab Edit

4. Modify the editable fields according to your requirements. Fields marked with an asterisk are mandatory and must always contain information.

Operator Group Properties
Name *	Maintain or enter a new name for the operator group. Remember to avoid special characters and simply use alphabetic/numeric characters (a-z; A-Z; 0-9). The underscore and/or dash characters are allowed. Start the operator group name with an alphabetic character.
Group ID	This field is NOT editable.
Default Language	Maintain or select another default language to be used by the operators included in the operator group.
Filebox Name	Maintain or define another folder to synchronize files between the platform's filebox and the operator group's private filebox (see Filebox). 1. Click to open a window with a drop-down list of available folders in the Outbox area of the platform's filebox (see Creating a New Folder). 2. Select another folder. 3. Click to conclude and return to the "Properties" tab OR to abort the operation. Instead of selecting an existing folder in the "Filebox name" option, you can enter a name for the folder and it will be created/displayed in the platform's Outbox area. However, we recommend following all the steps described in Creating a New Folder to ensure the synchronization between platform and target operator group.
Custom Field Label 1 > 5	Maintain or edit the entered information.
Description	Maintain or edit the information regarding the operator group.

5. If required, go to the "Access Rights" tab. If you have finished editing the operator group's profile, continue to step 10.

Operator Group Details Page Access Rights Tab Edit

6. Perform the necessary changes in the following fields:

Default Access Rights
Default Role *	Maintain or select a role in the application(s) for the operator group from the drop-down list.
Restricted Devices	Either select another device group or remove the device restriction by selecting "-None-".
Application Restriction	Either add/remove applications or end application restriction by removing all applications and unchecking the "Application Restriction" box. See Detail of Application Restriction.

7. If required, go to the "Speech Settings" tab.

If you are done editing, continue to step 10.

Operator Group Details Page Default Speech In Out Tab Edit

8. Check or uncheck the "Speech Enabled" option, as required.

9. If you have unchecked the "Speech Enabled" option, there are no more options to edit. Proceed to step 10.

If the "Speech Enabled" option is checked, there is a further option to edit. Maintain or select another speech profile from the "Speech Profile's" drop-down list.

10. Once you have edited the required tabs/information, click. This opens a "Confirm action" window.

Operator Group Details Page Prop Tab Edit B1

11. Click again. The changes are applied and the "Operator Group Details" page is set to "view" mode.

Detail of Application Restriction

If you intend to restrict an application, proceed as follows:

Step-by-step

1. Go to the "Access Rights" tab, located in the "Operator Group Details" page.

Operator Group Details Page Access Rights Tab App Restrictions

2. Click to set the page in "edit mode"

Operator Group Details Page Access Rights Tab App RestrictionsB

3. Check the "Application Restriction" option to enable the button.

Operator Group Details Page Access Rights Tab App Restrictions2

4. Click to open a window with the existing applications.

Select Application Window OPG

5. Select the desired applications by clicking the corresponding .

If required, use the to filter the displayed information:

a. Enter what you want to search for.

b. Click or press <ENTER> in your PC keyboard to initiate the search.

c. To conclude the search operation, empty the search box and click or press <ENTER> in your PC keyboard.

6. Click to return to the "Access Rights" tab where the selected applications are displayed.

Operator Group Details Page Access Rights Tab App Restrictions3

If, later on, you want to add more applications, repeat the steps described above.

•To remove an added application, click the corresponding and confirm the operation by clicking in the following window:

Item Delete Confirmation

•To remove application restrictions, delete all applications and uncheck the "Application restriction" box.

Remember that any of the changes described above will only be applied after you have clicked in "Operator Group Details" page and, then, in the resulting "Confirm Action" window.