Editing Site Details

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Editing Site Details

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Overview

 

The Site Details sub-module provides access to the current site's "Site Details" page. Most of the displayed site details are editable.

Fields related to Subscription or Site Managers are NOT editable. These features can only be managed by the account administrator in the Admin Dashboard.

 

Step-by-step

 

1. To access the "Site Details" page, click System Button (on the Control Panel) and, in the resulting row below, select Site Details Sub Module Button.

 

Site Details Page with Private Filebox

 

2. Click Edit button to set the page to "edit mode".

 

3. Edit the information in the tabs/fields, as necessary. The fields marked with an asterisk are mandatory, meaning, they must always contain information.

 

Properties tab

 

Site_Details1

 

If required, edit the information in the following fields:

 

Name *

Maintain or edit the site's name.

 

TIPRemember to avoid special characters and simply use alphabetic/numeric characters (a-z; A-Z; 0-9).

The underscore and/or dash characters are allowed. Start the site's name with an alphabetic character.

Subscription

This field displays the number of the subscription associated to the site and it is NOT editable.

Any subscription related changes can ONLY be executed at account level (specifically, in the Admin Dashboard's "Account" module).

Timezone *

Maintain or edit the site's time zone from the drop-down list.

Contact

Maintain or edit the site's contact number.

Has Private Filebox

Maintain or edit this option. Checking this option means creating a private filebox for the current site. See Filebox.

Description

Maintain or edit the existing text.

Logo

Maintain or edit the site's logo. See To Add a Logo to a Site below.

 

To Add a Logo to a Site

 

Step-by-step

 

a. Click edit button OR  double-click the "Logo" field.

 

Logo Add

 

b. Click Change button to search for an image file.

 

c. In the resulting OS File Explorer window, select the desired file image.

 

d. Click Open to upload the selected logo.

 

Site Logo Change

 

The logo is displayed in the corresponding site's Site Dashboard.

 

e. Once you have edited the "Logo" field, click Confirm button to apply the modifications.

 

To remove the image file, click the corresponding Button_Delete0.

 

To change the logo, click Change button and repeat the image file selection ().

 

TIP

Remember to click Confirm button after you have replaced or removed a logo image.

 

 

Site Managers tab

 

The "Site Managers" tab is a "read only" tab.

 

Site_Details2

 

Device Types tab

 

Site_Details3

 

If necessary, use the following operations to edit this tab:

 

To delete a previously selected device, click the corresponding Button_Delete.

 

To add other device types, proceed as follows:

 

a. Click Add Device type button.

 

Editing SD Site Details Devices Type Tab

 

b. In the resulting window, select the required device model(s) by checking the corresponding Check box. (If no devices are specified, all are available.)

 

You can use the search box option or the drop-down list, with the available manufacturers, to filter the displayed information.

 

c. Click Add Check Gray Button to apply your choices.

 

 

Custom Labels tab

 

Site_Details5

 

Maintain or replace the labels of the fields displayed in the "Device" and/or "Operator Details" page according to the information you want to retrieve. These fields are mandatory, meaning, they have to be filled with either the default options or with your suggestions.

 

Note

The "Devices" side tab is open, by default. If necessary, click the"Operators" and/or the "Peripheral Devices" side tab to edit its information.

 

 

Location tab

 

Site_Details6

 

Maintain or edit the site's address in the "Address" box.

The latitude and longitude coordinates are automatically filled in, as soon as you click Confirm button.

 

Languages tab

 

Site_Details7

 

If required, use the following operations to edit this tab:

 

To delete a previously selected language, click the corresponding Button_Delete.

 

To add other languages, proceed as follows:

 

a. Click Add Operator Lanuage button.

 

Editing SD Site Details Languages Tab

 

b. Select the required language(s) by checking the corresponding Check box.

 

You can use the search box to search for a specific language.

 

c. ClickAdd Check Gray Button to apply the changes. (If no languages are specified, all are available.)

 

 

Applications tab

 

Site_Details9

 

Maintain or add "operator roles". All of these options are displayed in the "Role" drop-down option of the "Operator Details".

 

Speech tab

 

Account Site Details Local Man. Speech Tab Edit 

 

The "TTS Speech" side tab is open, by default. To edit one of the other side tabs, click it.

Maintain the existing language choices/files or define new ones with the following operations:

 

TIP

Before you start, make sure you have the correct side tab open.

 

To delete a previously selected language or uploaded file, click the corresponding Button_Delete.

 

To select other TTS/ASR Speech languages, proceed as follows:

 

a. Open the intended side tab - "TTS Speech" OR  "ASR Speech".

 

b. Click Button_Add TTS Languages OR Button_Add ASR Languages, depending on the tab you have opened to edit.

 

c. In the resulting window, check the intended language(s).

 

d. Click Add Check Gray Button to apply.

 

To upload Accent Files or Technical Profiles, proceed as follows:

 

a. Open the intended side tab - "Accent File(s)" OR  "Technical Profile(s)".

 

b. Click Button_Upload Files.

 

c. The OS File Explorer window opens automatically. Select the appropriate file (with an .mtp extension for technical profile or an .lmd extension for accent file) and click Button_Open. The file is displayed in the "Upload File" window:

 

Add Site Upload File Window1

 

d. If you want to add more files, click Add Button Blue to open an OS File Explorer window again and select another file. Repeat this process as many times as necessary because you can only add one file at a time.

 

If necessary, delete added files by clicking the corresponding Button_Delete0 or Button_Clear all to delete all added files at once.

 

e. Once you have added all the necessary files, click Button_Upload.

 

To download an uploaded file, proceed as follows:

 

a. Open the intended side tab - "Accent File(s)" OR  "Technical Profile(s)".

 

b. Click the corresponding icon download file.

 

c. Confirm the operation by clicking Button_OK in the resulting window.

 

To change the level of speech profile management from Local to Global, see To Apply a Global Speech Profile Management to a Site that is Currently under Local Speech Profile Management.

 

NoteBe aware that any changes in the current speech profile management will affect the account entities that use speech profiles (ex: operator groups or operators). You will have to review and/or associate new speech profiles to the entities that used a profile and check the available speech resources (ex: current speech profiles may have been removed or replaced, language files may have been lost or replaced).

 

 

There are two levels of speech profile management:

 

Global Speech Profile Management - The speech profiles are managed at account level (in the Admin Dashboard's "Speech Profiles" module). They are called Global Speech Profiles and are available for all the existing sites/operator groups/operators.

If you opt for this type of management, none of the account's sites will have any management choices regarding speech profiles (ex: a site cannot create or delete a global speech profile). The sites will not have a "Speech Profiles" sub-module available.

 

Local Speech Profile Management - Each site manages its own speech profiles in the "Speech Profiles" sub-module (included in the "Operators" module). They are called Local Speech Profiles. These profiles cannot be managed or even viewed at account level.

Any existing Global Speech Profiles will not be locally available for viewing and/or editing.

 

4. Save your changes (in all the tabs) by clicking Confirm button. The page is set to "view mode".

 

 

To Apply a Global Speech Profile Management to a Site that is currently under Local Speech Profile Management

 

1. In the Site Dashboard's "Control Panel", click System Button and, then, Site Details Sub Module Button to open the corresponding "Site Details" page.

 

2. Open the "Speech" tab.

 

Account Site Details Local Man. Speech tab1

 

3. Click Edit Button to set the page to "edit mode".

 

4. Uncheck the "Local Management" option.

 

Account Site Details Local Man. Speech tab2

 

NoteThe associated local speech profiles are removed. Any entity that used local speech profiles will be associated to the default Global Speech Profile. The locally defined speech resources (speech input/output language choices) and any uploaded technical profiles/language files are no longer available. The available Global Speech Profiles follow the parameters established in the Account Details page (the Speech tab).

The "Speech Profiles" sub-module is no longer available in the "Operators" module. The management of speech profiles is, now, done at account level, in the Admin Dashboard (Speech Profiles module).

 

5. Review all the entities that used a local speech profile (operator groups/operators) and, if you do not want to use the default global speech profile, attribute another available speech profile (in the corresponding "... Details" page. See Editing Operator Group Details and Editing Operator Details.