User Profiles

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User Profiles

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Overview

 

The "User Profiles" sub-module relates to the use of an OpenID authentication method (= user management via an external authentication provider). See External System User Authentication Method.

 

The implementation of the OpenID Authentication method implies that a list of users is created externally and that those users must be connected to the MCL-Mobility Platform account via so-called "user  profiles". Each user profile includes its own settings - a specific role, specific rights and assigned sites to be accessed. The external users that become connected to a user profile will adopt that profile's user role, have access to the associated sites and be able to perform the operations defined for that profile.

 

Operationally speaking, the user roles adopted by the external users list must be mapped to the user profiles within your MCL-Mobility Platform account. For instance, if you have 3 external users assigned to a "manager" role (they are in charge of the management of site A, Site B and Site C), you must, first, create a user profile with a "Site Manager" role that is associated to sites A, B and C and, then, map the external role "manager" to the user profile you created.

 

The "User Profiles" sub-module is where you create and manage the required user profiles that will be used to connect your MCL-Mobility Platform account to the external authentication provider you have in use. User profiles are ONLY managed at account level.

 

This sub-module already includes 5 default user profiles available for mapping - "Site Manager Production", "Site Manager Acceptance", "Site Manager Test", "Site Manager Development" and "Account Administrator" - but you can edit them or create other user profiles to fit your organizational needs.

 

NoteWhen editing/creating user profiles:

 

1. Make sure the external authentication provider includes the necessary user role attribute(s) and corresponding alias. See External System User Authentication Method.

2. Confirm/edit the user profile mapping within the "OpenID Connect Settings" page in your MCL-Mobility Platform account so that the connections between external authentication provider and MCL-Mobility Platform are NOT broken. In the case of a new user profile, after creating it, the profile MUST be mapped to the external user role generated within the external authentication provider. See To Edit OpenID Connect Settings.

 

 

NoteBe aware that the "User Profiles" sub-module ("Control Panel" > "Set Up" module > "User Profiles" sub-module) is only available in MCL-Mobility Platform accounts with an active/in use OpenID Authentication method.

This method is implemented in the "Account Details" sub-module ("Control Panel" > "Set Up" module" > "Account Details" sub-module > "Authentication" tab) - the "External System (OpenID Connect)" MUST be the default method.

See "Account Details" - "Authentication" tab.

 

 

The "User Profiles Management" Page

 

To access the "User Profiles Management" page, click Set Up Button (located in the "Control Panel"), and, in the resulting row, select User Profiles Button .

 

User Profiles Management Page_Account

Speech Balloon_Button_Option

 

Default Info/View

 

User profiles are presented in a list view (by default, ordered according to creation date) with the following information:

 

Status column

The initial column displays an icon that represents the user profile's current status regarding access to MCL-Mobility Platform.

Available User Profile Status Icons:

 

User Status Icon_Enabled - Enabled (users associated to a user profile with this status have access to MCL-Mobility Platform)

User Status Icon_Disabled - Disabled (users linked to a user profile with this status do NOT have access to MCL-Mobility Platform)

User Profile Name (in light blue)

The user profile's name. Clicking it opens the corresponding "User Profile Details" page. See User Profile Details.

Internal Role

The user profile's role within the account and/or site(s):

 

Account Administrator - Full access to the account and all its sites.

Site Manager - Full access to the assigned site(s).

Site Supervisor - Access to all the operational sub-modules of the assigned site(s).

MDM Manager - Access to the sub-modules related to Mobile Device Management within the assigned site(s) - "Applications", Configurations", "Deployments", "Device Groups" and "Devices".

Device Manager - Access to the "Devices" module of the assigned site(s) (= "Device Groups" and "Devices" sub-modules).

Operator Manager - Access to the "Operators" module of the associated site(s) (= "Operator Groups", "Operators" and "Speech Profiles" sub-modules).

Deployment Manager - Access to the "Device Groups", "Deployments" and "Configurations" sub-modules of the assigned site(s).

Configuration Manager - Access to the "Applications" and "Configurations" sub-modules of the associated site(s).

Custom User - Custom access to the selected sub-modules of the assigned site(s).

 

TIP

To check which modules/sub-modules can be accessed via a user profile with a "Custom User" role, open the profile's details page and expand the "Module Access Rights" section.

 

Qualification(s)

The qualification of the site(s) that the user profile is assigned to.

 

If the user  profile has an account administrator role, the "Qualification(s)" field will display "<All>" because this role implies full access to all the account's sites and not to a specific site.

 

If the user profile has been assigned to multiple sites with different qualifications, the "Qualification(s)" field will include the different qualifications. Ex: For a user profile with a site supervisor role and associated to Site A ("Production" qualification), Site B ("Production" qualification) and Site C ("Development" qualification), the "Qualification(s)" field will display "Production, Development".

Site(s)

The site or sites that the user profile is associated to.

Site Ref.

The identification reference for the site(s).

<All> Sites in Qualification(s)

When all the sites, within the account, with a specific qualification are assigned to a user profile, the column displays that qualification. Ex: If a user profile is associated to all sites with a "Test" qualification, this column will display "Test".

Creation

When the user profile was created.

Last Update Date

The user profile's last update date.

Last Updater

The name of the user that last updated the user profile's info.

 

 

Available Display/Navigation Options

 

User Profiles Management Navigation_Account

 

 

Drop-down Filters

 

Filter Qualification_NewFilters the information according to site qualification ("Production"; "Acceptance"; "Test" or "Development") - only user profiles assigned to sites with the selected qualification are displayed.

 

Filter Site_NewLimits the info display to user profiles belonging to the selected site.

Once a site is selected, the corresponding site reference will also be displayed:

 

Ex: Drop-down Filter_Site_Ref

 

Filter Internal RoleFilters the display to user profiles with the selected internal role (account administrator, site manager, site supervisor, MDM manager, device manager, operator manager, deployment manager, configuration manager or custom user.

 

For a full view, make sure all drop-downs show the "<Select>" option.

 

Button Filters

Click the intended button to activate the corresponding filter.

 

Filter Status_EnabledDisplays the user profiles that have an "Enabled" status.

Filter Status_DisabledDisplays "Disabled" user profiles.

 

Once the intended button is clicked (= filter is activated), the button changes color: Filter Status_Enabled_Active ButtonFilter Status_Disabled_Active Button

You can have one or more filters active at the same time.

To clear a button filter, click it again - it will return to its original color and the display will change accordingly.

 

Search Box

 

Search Box 1_New

 

a. Enter the value you want to search.

 

The display will change automatically to show a list of user profiles related to the searched value.

 

b. End the search operation/filtered display by emptying the search box OR  by clicking Tools Clear Filter(button to the right).

 

If the searched value is not cleared before leaving the "User Profile Management" page, the next time this page is accessed, it will still apply to the display.

 

Tools DownloadButton

Use this button to export a "*.csv" file with a user profiles list.

 

Note

The file will ONLY include the user profiles displayed at the moment of export. If you want to export all the user profiles included in the account, make sure no filters are applied - you can click the Tools Clear Filterbutton to clear all filters at once.

 

a. Check the displayed user profiles list - you can use filters, if necessary.

 

b. Click Tools Download.

 

Tools Download_User Profiles

 

c. Click Tools Download_Buttonto confirm the operation.

 

d. The conclusion of the export operation depends on the web browser used. You should be able to save the "*.csv" file in your PC or open it directly after the download.

 

Tools Show_Hide Columns Button

Use this button to show or hide columns with user profiles information:

 

a. Click Tools Show_Hide Columnsto access a drop-down with the available columns.

 

Show_Hide Columns list User Profiles_Account.jpg

 

b. Select the column(s) to be shown by checking the corresponding Button Select all 4_New. Checking the Button Select all 4_New to the left of the search box, selects all the columns at once.

 

You can use the search box to look for specific columns. Enter a partial or complete column name into the search box and the list will be limited to that value.

Ex:

Show_Hide Columns list User Profiles_Search1_Account

 

Any column checking/unchecking is immediately applied to the "User Profile Management" page.

 

Tools Clear FilterButton

Click it to clear all active filters and search value in the active search box of the "User Profile Management" page. It returns the page to its default full view.

 

NoteIf you do not clear the active filters before leaving the "User Profile Management" page, the next time you return to the page, the filters will still be active - the visible information in the page will be defined by those active filters which could be misleading.

 

Tools Refresh PageButton

Use this button to refresh the page's information.

 

Column Name Bar

This bar provides the following options:

 

Button Select all 4_NewCheck this box (to the left of the column names) to select all the displayed profiles, at the same time.

 

Each cell with the column name includes buttons to help you organize the listed items in the corresponding column. Mouse over the cell with the intended column name to access them.

Ex:

Header hovering 0a

 

Header hovering 3aClick this button to organize the listed items by ascending/descending order (ex: A to Z/Z to A).

 

Header hovering 2aUse this button to filter the column info based on specific rules/conditions. The available conditions are adapted to the info the column is meant to provide.

The example below allows you to define rules for the filtering of the "Last Name" column:

 

a. Click Header hovering filterto access the Rules window.

 

Header hovering 4a

 

b. Select the desired condition from the drop-down (ex: "Contains") and fill in the field with the string to be searched (ex: "acc").

 

Header hovering 6a

 

c. Click Apply button Reportsto apply and get a filtered view OR  select Add Rule button 2 to add a second rule (= condition + string to search).

 

d. Select a condition in the second drop-down, fill in another string to search (ex: adm) and, then, click Apply button Reports.

 

Rule Creator_Rule 2a

 

NoteMake sure the defined rules do NOT conflict with each other because it could lead to an empty view.

 

 

If required, click Remove Rule_Button 2 to clear the corresponding rule from the Rules window (this button is only active once you click Add Rule button 2)

You can use the Clear Rules_Button button to clear the defined rules OR  the Tools Clear Filterbutton (to the right of the search box) which will remove all the filters defined for the page.

If the defined rules are not cleared before leaving the "User Profile Management" page, the next time this page is accessed, they will still apply to the display.

 

 

Available Operations

 

The "User Profile Management" page also provides direct access to specific operations concerning user profiles. There are shortcut icons in the page's header that become available according to the current context, meaning, depending on listed item selection.

 

To add a new user profile, use the Add Button_Header button. It is always available. For more detailed information, see Adding a User Profile.

 

To edit a user profile, click Edit Button_Header . This option is ONLY available after one profile is selected. See Editing a User Profile.

 

To duplicate a user profile, use the Duplicate Header Button_2 button. This option is ONLY available after one profile is selected. For more detailed information, see Duplicating a User Profile.

 

To delete selected user profiles, click Delete Button_Header . This option is ONLY available after one or more profiles are selected. See Deleting a User Profile.

 

To enable/disable the selected user profile's current status, click Status Change Button_Header and proceed as described in To Enable/Disable a User Profile in the "User Profile Management" Page. This option is ONLY available after one or more user profiles with the same status ("Enabled" or "Disabled") are selected.

 

This chapter describes the operations available regarding users:

 

Description

View a user profile's details.

Create the necessary user profiles to link to the external user roles provided by an external authentication provider so its user list can access the account and/or site(s).

Modify details in a user profile as well as the current status.

Duplicate a user profile

Delete a user profile.